Refunds Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@yoemonjpauto.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@yoemonjpauto.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Warranty
We offer 90 days warranty for engines & transmissions that are non-performance.
We offer 30 days warranty for performance engine. (i.e. turbocharged, supercharged, VTEC, VVL, MIVEC, etc)
All our engines are covered by warranty against rod knock, cracked block, and internal failure all internal engine parts including: pistons, piston rings, piston pins, crankshaft and main bearings, connecting rods and rod bearings, camshaft and camshaft bearings, timing chain and timing gears, intake and exhaust valves, valve springs, seals, guides, oil pump, push rods, rocker arms and shafts. The engine block, cylinder walls and cylinder head are also warranted to be free of cracks or distortion.
The warranty starts from the date you receive the item.
All rotary engines are not under warranty.
Engines and transmissions must be installed within warranty period.
Repairs or exchanges will not extend this limited warranty.
Engine warranty will be void if is overheated, being improperly installed for any modification or abused.
Engine accessories, sensors, (i.e. alternator, power steering, turbo, etc.) are not under warranty they are left on as a courtesy to the customer. No warranty on seals, leaks, or sensors.
We also don’t give warranty on the external parts attached to the engines like, e.g., intake and exhaust manifolds, carburetors, distributor, starter, emission control devices, flywheel, clutch and pressure plate, water pump, thermostat, belts, hoses, oil pan, valve cover, sensors, electronic parts (distributor, wires, computers, injectors, etc), transmissions, drive shafts, engine mounts, half shaft, etc.
All parts are sold with the expectation that they will be installed by a licensed professional in a licensed repair facility that has all applicable city and/or state licenses whichever applicable and that all procedures outlined by the vehicle manufacture services or workshop manual are followed, failure to do so will void any and all warranties.
Yoemon Japan Automotive Ltd. reserves the right to exchange only if the part is defective or refund only if we do not have said item in stock.
All sales are final, no refunds or exchanges in case you change your mind or just didn’t like the product.
Engines that are timing belt driven require a new timing belt to be installed at time of installation and any timing belt tensioner or idler pulley whichever applies to the vehicle. Failure to do so or improper installation will void warranty.
Any engine that is returned and the valves have been touched or broken off against the pistons will be deemed as improper timing belt install.
If any engine or transmission is found to be defective by our professional team it must be returned to Yoemon Japan Automotive Ltd, for exchange and it must be in the same condition as picked up or dropped off.
JDM automatic transmissions must use manufacture ATF fluids only, any other fluids used (i.e. AutoZone, Napa, or any other non - OEM ATF fluids will void warranty.
Transmissions are only warranted against slipping.
Warranty does not cover:
The cost of labor required to remove and install a repaired or exchanged engine to the vehicle.
Any damage caused by abuse, neglect, accident or natural perils.
Loss caused by the engine being improperly installed.
Towing charges and/or freight or delivery charges.
Loss caused by overheating. The warranty does not cover oil leaks, blown head gasket or any other engine damage due to overheating caused by poor water circulation, clogged radiator, stuck thermostat or a faulty water pump, etc.
Decrease in performance of any covered part due to normal wear and tear (unless actual breakdown occurs), having regard to inherent manufacturing faults in some engine models.
Loss caused by any modification or use of the engine for which it was not originally designed.
The engine if it is used for competitive driving or racing.
Loss caused by the failure of a part or parts of the engine that are not covered by this limited warranty.
Tune-ups and adjustments, filters, hoses, belts, lubricants, coolants, emission control devices, spark plugs, tune-up parts, etc.
Deterioration or pre-ignition damage.